1. Privacy Policy

We respect your privacy.

Information Collection:

We collect information from users when they visit our website, register an account, place an order, or subscribe to our newsletter. This information may include, but is not limited to, names, email addresses, billing and shipping addresses, and payment details. We also automatically collect certain information such as IP addresses, browser type, and device information. This data is used to personalize user experience, process transactions, and send periodic emails.

Data Usage and Sharing:

We use the collected information for various purposes, including order fulfillment, personalized user experience, and communication. We do not sell, trade, or otherwise transfer users' personally identifiable information to third parties without explicit consent. However, we may share information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing users, as long as those parties agree to keep this information confidential.

Cookies and Tracking Technologies:

Our website uses cookies and similar tracking technologies to enhance user experience. Cookies are small files stored on the user's device that enable our system to recognize their browser and remember certain information. Users can choose to disable cookies through their browser settings; however, this may affect the functionality of certain parts of the website. We may also use third-party analytics tools to analyze website traffic and improve our services.

Data Security and Retention:

We prioritize the security of users' personal information and take reasonable measures to protect it from unauthorized access, disclosure, alteration, or destruction. All sensitive information is transmitted via Secure Socket Layer (SSL) technology and encrypted. While we strive to protect user data, no method of transmission over the Internet or electronic storage is completely secure. We retain user information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Users can contact us to request the deletion of their information from our records.

2. Refund Policy

At Immaculate infotech, we strive to provide a seamless and satisfactory experience for our users. As our projects are digital and instantly accessible upon purchase, we regret to inform you that we do not offer refunds for downloaded or online products. Once a project has been acquired, it is considered as delivered, and refunds will not be processed. We encourage users to carefully review the details and specifications of a project before making a purchase decision. However, we understand that unique circumstances may arise, and we are committed to assisting users with any additional requirements or support they may need.

Assistance and Support:

While refunds are not available for downloadable projects, we are dedicated to ensuring customer satisfaction. If you encounter any issues, have questions, or require further customization, please do not hesitate to contact our support team. We are here to assist you with any concerns or additional requirements you may have. Our goal is to provide a positive and fulfilling experience for our users, and we appreciate your understanding of our refund policy as we work towards continuously improving our products and services.